08 January, 2010

We should be attentive while replying a call

A Pleasant Surprise was waiting today when I reached home from Office. My landline rang up as usual. I thought my daughter, or some marketing call. I could not make out the name of the caller, I thought Bangalore means some fellow from Credit card customer care,Standard Chartered telephoned me, I casually replied. Hearing my casualness he also was doubtful about my identity so he repeatedly asked whether he was talking to Mr. AC Mandal and said he was talking from CQAL, Bangalore. Now hearing CQAL, I concentrated on the call and i asked from CQAL? other end replied - yes from CQAL Bangalore. I asked May I know who is speaking ? He said - Brigadier Reddy, Controller, CQAL. I immediately said : Good evening sir, what can i do for you? He said I wanted to know Mr. Kalyan Roy's telephone No.

In fact I left the Number with PA but he could not pass it on, before that he left the Office. PA told him that he will get it from AC MANDAL, just hold on. When he returned to telephone, he left the office. So he got my name from the PA but how he got my land line telephone number, I am still unable to solve that.

At the of conversation, we exchanged the New Years Greetings to each other.

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